Documentation
Managing your team and organization.
Every Neuron deployment has an organization. All bots, knowledge bases, channels, and conversations belong to the organization. Team members are invited to the organization and can access all its resources based on their role.
Go to Settings > Team and click "Invite Member". Enter the person's email address and select their role. They'll receive an invitation link to create their account and join the organization.
Invitations work even when public registration is disabled. Team members join through the invite link, not the registration page.
There are three roles: Owner (full access, can manage billing and delete the organization), Admin (can manage bots, knowledge, tools, channels, and team members), and Agent (can view conversations, take over chats, and send messages, but cannot modify configurations).
Organization owners can remove members from Settings > Team. Removed members immediately lose access to the organization and all its resources.
Removing a member is immediate and cannot be undone. They would need a new invitation to rejoin.
If a user belongs to multiple organizations, they can switch between them using the organization switcher in the sidebar. Each organization is fully isolated — bots, knowledge, and conversations are not shared.